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Go to the shopReturn and Exchange Policy
Moda is committed to providing the best Returns & Exchanges policy in town. We're all about keeping smiles on faces, so if your purchase doesn't quite hit the mark, don't fret — we've got your back!
Damages Or Incorrect Items: Oops, We'll Fix That
If your delivery brings anything less than joy (think: damaged goods or an accidental swap with another order), do not worry. Here's our plan to turn that frown upside down: Spot an issue with your delivery on the spot? No problem! Just let our delivery heroes know, and they'll whisk away the hiccupped item then and there. Once we've sorted out the shuffle, your new treasure will be on its way to you faster than you can roll your eyes — and yep, delivery's on the house again!
Change Of Heart: No Hard Feelings
Had a change of heart about your purchase? It happens! Here's how we can help you hit the reset button:
Say hello to stress-free returns with our pick-up service. No more printing labels and figuring out a way to ship items (even we didn't know how to do it until we launched this business so how would you?). We'll swing by to inspect and collect the piece you're sending back no sweat. Just make sure to keep those items in their original condition, unused and ready for their encore performance.
We'll then treat you with store credit equivalent to your purchase price, minus any delivery and return shipping fees for the item originally ordered.. With your store credit in hand, you're free to browse our store and find a new favorite within 60 days.
Life's too short for buyer's remorse so we've made sure you have none.
Customer Service
Got questions or need a hand? Contact us at modaofficialpk@gmail.com or WhatsApp us on 0329-647-4704
Changes To This Policy
We reserve the right to modify this Shipping Policy at any time, with changes becoming effective upon posting on our website. Significant revisions will be communicated to customers.
