Here's The Scoop On How We Ensure Your Moda Pieces Arrive In Style:

Location

Our online shop delivers exclusively to locations within Lahore. Eyeing up our pieces from beyond? Feel free to contact us, and we'll explore options to bring the Moda finesse to your area.

Timeline

Expect your Moda masterpiece ordered via the website to arrive within 2 to 4 weeks — perfect for planning that grand reveal in your living space without losing the excitement. The timeline for bespoke orders will differ.

Delivery Fees

There's no delivery fee for orders placed online — consider that our gift to you!

If you need to return your purchase due to a defect or mix-up, don't worry — we'll handle the additional shipping fees for both returning it and delivering the correct item.

Opting for a return because of a change of heart? We don't mind — no questions asked but shipping fees for both delivery and return will be on your tab this time though. We think that's only fair. To streamline that process, we'll simply deduct the shipping fees from the amount you already paid and then issue store credit equivalent to the balance. The delivery for your next order purchased via store credit will be free as usual.

Payment For Orders

To initiate processing and confirm your order promptly, full payment must be made in advance. This ensures swift delivery and minimizes any potential delays.

Installation

Our standard service includes delivery and unpacking. If you need a hand with moving and setup, just say the word — we'll bring the party indoors for no additional charge!

Checks And Balances

Make sure you're home to catch your Moda delivery in action! We'll coordinate the time with you beforehand and only arrive when you've confirmed you (or a designated representative) will be present at the location for the big reveal!

When your treasure arrives, our team will unbox it right before you, taking some photos and videos for good measure. You'll have the opportunity to flag a defect right there or sign an approval form. By signing off, you'll be confirming that the product has been received in satisfactory condition and relinquishing any claim regarding defects.

Customer Service

Got questions or need a hand? Contact us at modaofficialpk@gmail.com or WhatsApp us on 0329-647-4704

Changes To This Policy

We reserve the right to modify this Shipping Policy at any time, with changes becoming effective upon posting on our website. Significant revisions will be communicated to customers.